ESMCP - Insight and scope into the "Delivery Partner" workstream

ESMCP - Insight and scope into the "Delivery Partner" workstream

The ESMCP programme announced on September 19th their commercial operating model with the dual approach of selecting a Network Services supplier and a Delivery Partner. With the cancellation of the programme's planned conference calls this week PFC provides insight into one of the key questions suppliers must be asking themselves - What is the scope and role of the "Delivery Partner"?

The client documentation indicates that the "delivery partner" will have a key role from transition through to business as usual (BAU) with an emphasis on programme, service, supplier interface and contract management. There is no further information on accountabilities, allocation and management of risk and how much if any the Delivery Partner is involved in the actual design and delivery of core services.

So is the role of the delivery partner there to provide scale and expertise into programme, change and service management?

Looking around for similar delivery partner government case studies the recent and most celebrated one was with the Olympic Delivery Authority (ODA) and its Delivery Partner, CLM, on the London 2012 construction programme.The ODA defined its Delivery Partner as a partner organisation with a client for project and programme delivery. The ODA went on further to define the Delivery Partner's role as "not typically part of the design and construction supply chain, but a partner to the client."

The ODA suggests the role of the Delivery Partner is to provide specific skills and resource to a client organisation where the client lacks the:

  • capability: skills, tools, process, systems and procedures;
  • experience: previous experience of projects of a similar type or scale;
  • resource: level of resource available; and/or
  • desire to undertake the project in house.

Furthermore, the benefits of working with a Delivery Partner provides: 

  • a single point of accountability;
  • early and rapid mobilisation;
  • wider expertise;
  • wider access to resources;
  • the ability to operate as a thin client

Reviewing the check list above one cannot help but feel the ESMCP team could leverage a lot within the ODA's definition of a Delivery Partner. It is also PFC's understanding that the ESMCP are familiar with the ODA case study and have analysed and reviewed the merits of this approach and its practical application to their own programme.

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Comments 3

 
Guest - Elwyn on Thursday, 10 October 2013 16:35
An interesting point of view

It is interesting to see that programme team have still failed to outline the detail behind their commercial model. The feedback given was that they were trying to ascertain the level of accountability (if any) between the Delivery Partner and Mobile network operator.

It is interesting to see that programme team have still failed to outline the detail behind their commercial model. The feedback given was that they were trying to ascertain the level of accountability (if any) between the Delivery Partner and Mobile network operator.
Les Oliver on Tuesday, 25 February 2014 13:34
DELIVERY PARTNER

From the PFC description provided in para 2 above it would seem the role is largely similar to that provided by NPIA on the Police Airwave roll out and Mott MacDonald on the Firelink project, basically consultancy with a large dollop of technical assurance and subject matter expertise. However, looking at the (admittedly brief) description of the Delivery Partner in the PIN it could be interpreted as a much more significant (and risk laden) role in terms of responsibility/liability for integration of the mobile broadband and voice services to control room ICCS, CAD and ERP systems and therefore requiring the capabilities of a Lead System Integrator such as Cassidian, Selex or other similar companies.

From the PFC description provided in para 2 above it would seem the role is largely similar to that provided by NPIA on the Police Airwave roll out and Mott MacDonald on the Firelink project, basically consultancy with a large dollop of technical assurance and subject matter expertise. However, looking at the (admittedly brief) description of the Delivery Partner in the PIN it could be interpreted as a much more significant (and risk laden) role in terms of responsibility/liability for integration of the mobile broadband and voice services to control room ICCS, CAD and ERP systems and therefore requiring the capabilities of a Lead System Integrator such as Cassidian, Selex or other similar companies.
Guest - Paul on Saturday, 08 March 2014 17:26
Response to Les

Les I quite agree with your comments. The PIN is not exactly informative on the explicit role the delivery partner will perform. It is my understanding that at the most recent ESMCP supplier day it was communicated that the Authority will perform the role of Systems Integrator. If this is correct then this programme is at risk of severe delays and potential derailment; the Home Office have never performed this role or function very well. This may leave at the very least some scope creep for the Delivery Partner into the performance of the SI.

On your mention of the NPIA I can't but help smile. It does feel that Gordon Shipley and the ESMCP programme are trying to resurrect the NPIA from its coffin. :D

Les I quite agree with your comments. The PIN is not exactly informative on the explicit role the delivery partner will perform. It is my understanding that at the most recent ESMCP supplier day it was communicated that the Authority will perform the role of Systems Integrator. If this is correct then this programme is at risk of severe delays and potential derailment; the Home Office have never performed this role or function very well. This may leave at the very least some scope creep for the Delivery Partner into the performance of the SI. On your mention of the NPIA I can't but help smile. It does feel that Gordon Shipley and the ESMCP programme are trying to resurrect the NPIA from its coffin. :D