Capita wins Barnet mega deal worth £474

Capita has finally signed off its protracted BPS deals at Barnet Council, following closure of a judicial review and appeal process, which ruled in favour of the council’s outsourcing plans on 2 August.

There are two contracts being awarded to Capita for the so-called ‘Easycouncil’ programme – a name that seems wholly ironic now. The first is for Barnet’s new support and customer service organisation (NSCSO), for which Capita was initially announced preferred bidder back in November 2012 and which was expected to start in spring 2013. NSCSO covers corporate programmes, customer services, estates, finance, human resources and payroll, information systems, procurement, and revenues and benefits, and should be worth c£320m over 10 years. It will now start on 1 September 2013.

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